Our plans for 2025-2030
Our plan has been built to deliver our vision: a thriving Yorkshire, right for customers, right for the environment.


Extra help for those who need it the most
We want to make sure everyone is happy and safe, and we have lots of ways to help make that happen.

You're invited
We care for over 28,000 hectares of land across Yorkshire. And it’s here for you to enjoy. 365 days a year. Come along and visit our reservoirs.

Financial support
We don't want anyone to worry about paying for the water they need. If you need help with your water bill, you can apply for a payment scheme to suit you.

Our performance
See how we're doing against the performance commitments that matter the most to you.

Education
Through education we have the privilege to directly engage with children and young people who are passionate about the natural world, want to do their best to protect it and can influence their wider communities.

Our work with WaterAid
We’re proud to work with WaterAid towards a shared vision of clean water, decent toilets and good hygiene for everyone, everywhere.

Taking care of the environment
Protecting Yorkshire’s environment is at the heart of everything we do.

Using water wisely
We all need to do our bit to save water. A few small changes can make a big difference!

Get involved
Whether you want to work with Yorkshire Water, have your say on our plans or join our research community, there are plenty of ways to get involved!

Investing in Yorkshire
From fixing leaks to making new wetlands. From helping customers struggling with bills, to giving back by helping communities thrive.