About us

Providing essential water and wastewater services is only the start of what we do...

Family day out at Swinsty

Our plans for 2025-2030

Our plan has been built to deliver our vision: a thriving Yorkshire, right for customers, right for the environment.

Our business plan

Baitings Reservoir
Mum wrapping child in towel

Extra help for those who need it the most

We want to make sure everyone is happy and safe, and we have lots of ways to help make that happen.

Priority Services Register

Children playing at Swinsty Reservoir

You're invited

We care for over 28,000 hectares of land across Yorkshire. And it’s here for you to enjoy. 365 days a year. Come along and visit our reservoirs.

Find things to do near you

Little boy looking into washing machine

Financial support

We don't want anyone to worry about paying for the water they need. If you need help with your water bill, you can apply for a payment scheme to suit you.

Get help paying your bill

Leakage inspector looking down a pipe

Our performance

See how we're doing against the performance commitments that matter the most to you.

Our performance

Trip to a nature reserve

Education

Through education we have the privilege to directly engage with children and young people who are passionate about the natural world, want to do their best to protect it and can influence their wider communities.

Education

Tigist, 7, washes her hands at the new taps at Edget Bihibret Elementary School, Burie, West Gojjam, Amhara, Ethiopia.

Our work with WaterAid

We’re proud to work with WaterAid towards a shared vision of clean water, decent toilets and good hygiene for everyone, everywhere. 

WaterAid

Picnic by the River Aire

Taking care of the environment 

Protecting Yorkshire’s environment is at the heart of everything we do.

Environment

Little girl washing car

Using water wisely

We all need to do our bit to save water. A few small changes can make a big difference! 

Save water

Group of people laughing

Get involved

Whether you want to work with Yorkshire Water, have your say on our plans or join our research community, there are plenty of ways to get involved!

Get involved

Friends at Ogden reservoir

Investing in Yorkshire

From fixing leaks to making new wetlands. From helping customers struggling with bills, to giving back by helping communities thrive.

Investing in Yorkshire

Company info