The annual performance report (APR)
In period outcome delivery incentives (ODIs)
Service Commitment Plan
The Annual Report and Financial Statement (ARFS)
The primary purpose of the ARFS is to ensure compliance with legal duties and to share a range of financial and other information. To respond to the needs of our many stakeholders we provide an overview of our performance and plans, along with additional information for specialist groups and to fulfil legal requirements.
Our Contribution to Yorkshire
Our Contribution to Yorkshire is the name for our work to enhance our understanding of the impacts we have on the environment, society, and the economy.
This approach looks beyond the financial balance sheet by applying a mix of accounting, economic valuation, and sustainability techniques to assess our impacts across the six capitals, and where appropriate, put a monetary value on those impacts.
Trusting our information – Our assurance
"It's important to us that our customers and stakeholders can be sure of the quality of the information we publish so that they have trust and confidence in us. Here, you can view our assurance plan for our Annual Performance Report, published each July, which shows you how we check and review our information to make sure that what we publish is correct.
Our reports 2024
Our reports 2023
Yorkshire Water Services Limited Annual Report and Financial Statements for 2022/23
Annual Performance Report 2022/2023
Annual Performance Report - Changes we've made
Risk and Compliance Statement 2022/2023
A summary of our performance 2022/2023
APR 2022/2023 Excel tables (Excluding 3A-I)
APR 2022/2023 Excel tables 3A-3I
Accounting Separation Methodology Statement
Yorkshire Forum For Water Customers Statement 2023
Yorkshire Water in-period ODI report 2022/2023
Ofwat's Draft Determination of Yorkshire Waters In-Period ODI for 2022-23
Our reports 2022
Yorkshire Water Services Limited Interim Report 2022
Our Contribution to Yorkshire 2022
Sustainable Finance Framework Allocation Report 2022
Yorkshire Water Services Limited Annual Report and Financial Statements for 2021/22
Annual Performance Report 2021/2022
Annual Performance Report - Changes we've made 2021/2022
Risk and Compliance Statement 2021/2022
A summary of our performance 2021/2022
APR 2021/2022 Excel tables (Excluding 3A-I)
APR 2021/2022 Excel tables 3A-3I
Yorkshire Forum for Water Customers Statement 2021/2022
Accounting Separation Methodology Statement
Yorkshire Water in-period ODI report 2021/2022
Our reports 2021
Yorkshire Water Services Limited Annual Report and Financial Statements for 2020/21
Annual Performance Report 2020/2021
Annual performance report 2020/2021 - changes we've made
Risk and Compliance Statement 2020/2021
A summary of our performance 2020/2021
APR 2020/2021 Excel tables (Excluding 3A-I)
APR 2020/2021 Excel tables 3A-3I
Yorkshire Forum for Water Customers Statement 2020/2021
Accounting Separation Methodology Statement
Our reports 2020
Yorkshire Water Services Limited Interim Report 2020
Yorkshire Water Services Limited Annual Report and Financial Statements for 2019/20
Our Annual Performance Report 2019/2020
Annual performance Report 2019/20 - the changes we've made
Annual performance Report board statements
Annual performance Report 2019/20 - updated February 2021
Yorkshire Forum for Water Customers Statement
APR 2019/20 Excel tables February 2021
Our reports 2019
Yorkshire Water Services Limited Interim Report September 2019
Annual performance report 2018/19 - updated November 2019
Annual performance report board statement 2019
Risk and compliance statement 2019
Performance summary report 2019
Yorkshire Forum for Water Customers statement 2019
The changes we made to our 2018/19 APR (change log)
APR 2018/19 Excel tables - November 2019
The Annual Report & financial statements 18/19
We have identified a typographical error on page 64, after publication, as follows: The additional cost variance of 13% is considerably more severe than any cost shock actually incurred historically, with the largest shock in any year historically being 8.5% of total costs.
Annual Performance Report 2018/2019 – July 2019
Trusting the information we publish: summary of the final assurance plan 2018/2019
Trusting the information we publish: final assurance plan 2018/2019
Risks, Strengths & Weaknesses Statement 19/20
Summary of our risks, strengths & weaknesses statement 19/20
Final assurance plan 19/20 consultation response
Final Assurance Plan Summary 19/20
Trusting the information we publish: Draft assurance plan 19/20
Our reports 2018
Risks, strengths and weaknesses statement 2018
A summary of our risks, strengths and weaknesses statement 2018
The changes we made to our APR (Change log)
Yorkshire Forum For Water Customers Statement
Annual Performance Report 2017/18 (updated December 2018)
This is our draft assurance plan. Our assurance plan gives you information on the assurance activities that we have in place. We hope that this gives you confidence that the information we publish is accurate, complete, accessible and easy to understand.
This publication responds to legal reporting requirements in the Companies Act 2006. We go beyond legal requirements by following the best-practice 'integrated' approach. This means we clearly report our performance in, and our future prospects for, creating long-term value – environmentally, financially and socially. The report provides an overall commentary on our business strategy, latest performance, future plans, risk management, governance processes, and externally assured financial statements
This is a report containing our regulatory accounts which provides information on the progress we are making in delivering our commitments to our customers.
Annual Performance Report (Original version - published 13 July 2018)
We have completed our third risks, strengths and weaknesses consultation to understand our customers’ and stakeholders’ views on our performance reporting. This statement provides a summary of the consultation, the main messages and the action we will carry out in response to this.
Yorkshire Water Services Limited Interim Report 2017
Here is our final assurance plan which covers our approach to assuring the information we will publish in 2017/2018 and 2018/2019. Our final assurance plan tells you what assurance we carry out to make sure that the information we publish is accurate, accessible and easy to understand. Plain English Campaign have reviewed this document for clarity to make sure it is easy to read, and we have earned the Crystal Mark. We would like to thank you for your feedback which has helped us improve our assurance plan.
Our reports 2017
This is our draft assurance plan. Our assurance plan gives you information on the assurance activities that we have in place. We hope that this gives you confidence that the information we publish is accurate, complete, accessible and easy to understand.
This is a report containing our regulatory accounts which provides information on the progress we are making in delivering our commitments to our customers.
This publication responds to legal reporting requirements in the Companies Act 2006. We go beyond legal requirements by following the best-practice 'integrated' approach. This means we clearly report our performance in, and our future prospects for, creating long-term value – environmentally, financially and socially. The report provides an overall commentary on our business strategy, latest performance, future plans, risk management, governance processes, and externally assured financial statements
Annual Report and Financial Statements
We have to keep to a suite of statutory, licence and regulatory obligations. This statement sets out how we manage the risks to achieving those obligations and how we can prove that we keep to them.
Risks, Strengths and Weaknesses Statement
Our interim report and financial statements for six months ending on 30 September 2017.
Yorkshire Water Services Limited Interim Report and Financial Statements
We have completed our second risks, strengths and weaknesses consultation to understand our customers’ and stakeholders’ views on how we report on our performance. This statement provides a summary of the consultation, the main messages and the actions we will take in response to this.
Risks, strengths and weaknesses statement
We have now published our assurance plan which provides our approach to assuring the information we will publish in 2016/2017 and 2017/2018. It provides an overview of the processes we follow to review and check the information we collect before we publish it, and includes our response to the risks identified through consultation with our stakeholders in Autumn 2015.
For a simple summary of our 2016/2017 performance we’ve produced a short and fun publication called Hitting our targets.
Performance summary report - hitting our targets
Our Data Assurance Summary provides information on the outcome of assurance we carry out throughout the year for all information we have published in 2016/2017.
Our reports 2016
This publication responds to legal reporting requirements in the Companies Act 2006. We go beyond the legal requirements by following the best-practice 'Integrated' approach. This means we clearly report our performance in, and our future prospects for, creating long-term value – environmentally, financially and socially. The report provides an overall commentary on our business strategy, latest performance, future plans, risk management, governance processes, and externally assured financial statements.
Annual Report and Financial Statements
This is our first publication in response to a new yearly reporting requirement introduced by our economic regulator, Ofwat. The report provides regulatory financial and non-financial information on our performance, covering the reporting year from 1 April 2015 to 31 March 2016 for all but two regulatory obligations. We report on environmental compliance and water-quality obligations based on performance between January and December 2015.
Yorkshire Water Services Limited Interim Report and Financial Statements
We have now published our Assurance Plan which provides our approach to assuring the information we will publish in July 2016. It We have now published our assurance plan which provides our approach to assuring the information we will publish in July 2016. It provides an overview of the processes we follow to review and check the information we collect before we publish it and includes our response to the risks identified through consultation with our stakeholders in Autumn 2016.
Since privatisation in 1989, the water and sewerage sector has delivered substantial improvements in services to customers in England and Wales. These include significant improvements to the water environment and drinking-water quality, as well as improved focus on customer service.
Along with PriceWaterhouseCoopers PwC, we have developed this paper ‘The water and wastewater sectors: the long view’ which acknowledges the success of the industry to date and the challenges which the sector faces, now and in the future. A range of scenarios are presented which we hope will stimulate discussion on the long-term vision for the sector.
The Water and Wastewater Sectors: The Long View
Getting it right for our customers is at the heart of everything we do. That’s why we created our Blueprint for Yorkshire, planning our future with your priorities in mind. We’re pleased to say that last year, we met 24 out of 26 of the new commitments we agreed with our customers. That means we’re well on our way to delivering what’s important to you but know we have more to do. Read the full report for more information.
We have completed our second risks, strengths and weaknesses consultation to understand our customers’ and stakeholders’ views on how we report on our performance. This statement provides a summary of the consultation, the main messages and the actions we will take in response to this.
Risks, strengths and weaknesses statement
Our report for the six-month period ending on 30 September 2016.
Our reports 2015
Our financial statements and annual report for the year ended 31 March 2015.
This covers the reporting year from 1 April 2014 to 31 March 2015 for all obligations apart from environmental compliance and water-quality obligations which we report on based on performance between January and December 2014.
This statement allows our customers to understand the basis against which we have prepared the separated accounts. We include our cost allocation bases (what drives our costs) and any changes year on year. This is for water, sewerage and retail.
Accounting Separation Methodology Statement
This is information on our upstream services for 2014/2015.
This is how we prepare the information on upstream services for 2014/2015. We report the main factor causing changes to our costs (‘cost drivers’) for each of the upstream services we provide.
Upstream Methodology Statement
In October we completed our first risks, strengths and weaknesses consultation to understand our stakeholders’ views on the way in which we report, provide confidence in, and can improve how we report on our performance. This statement provides a summary of the consultation, the main messages and the actions we will take in response to this.
Our report for the six-month period ending on 30 September 2015.
Our reports 2014
Here we announce our results for the year ended 31 March 2014.
Our financial statements and annual report for the year ended 31 March 2014.
This covers the reporting year from 1 April 2013 to 31 March 2014 for all obligations apart from environmental compliance and water-quality obligations which we report on based on performance between January and December 2013.
This statement allows our customers to understand the basis against which we have prepared the separated accounts. We include our cost allocation bases (what drives our costs) and any changes year on year. This is for water, sewerage and retail.
JR Methodology Statement Final July 2014
An analysis of our operating costs for the 12 months ending on 31 March 2014 (wholesale business only).
This is information on our upstream services for 2013/2014.
This is how we prepare the information on upstream services for 2013/2014. We report the main factor causing changes to our costs (‘cost drivers’) for each of the upstream services we provide.
Interim report and financial statements for the six months ended on 30 September 2014.