Please contact our accounts payable for queries relating to invoices in query, copies of remittances, change of company details or year end balances on 01274 805845 or email us using accountspayable@yorkshirewater.co.uk and a member of our team will be happy to help.
The fastest way to get your invoices through to us is via PO flip in Ariba. If you are unable to do so, manual invoices need to be submitted as PDF only to apinvoices@yorkshirewater.co.uk ensuring you quote the purchase order and the invoice number is on the subject line of the email. Please note we can only accept invoices via one route in.
If you need training on our Ariba system, we can support you with confirming orders through to submitting invoices and credit notes, our purchasing team colleagues will be happy to help with this. Please reach out to purchasing@yorkshirewater.co.uk.
Monthly payment terms
Payment performance April to September 2019
Service Level Agreement
We will respond to your query within 48 hours.