Final determination

We’re pleased Ofwat has recognised the strength of our plan and supports the investment we’ve set out for the next five years. This will see us delivering our largest ever programme of environmental investment, focusing on improvements to the areas we know our customers really care about.

Our £8.3bn programme will enable us to reduce discharges from more than 400 storm overflows, improve bathing waters in the region and ensure we continue to deliver secure, safe and clean water supplies. We’ll also improve the resilience of our network of pipes and focus on preparing for the challenges of climate change and population growth.

It will help drive the region's economy forward, as we’ll be supporting 10,000 jobs both through the people we employ directly and through our supply chain.

Throughout the regulatory process, we've sought to balance investment in our assets with keeping bills affordable. We do know that some of our customers are struggling with their bills and as part of our plans we're increasing our financial support for all low-income households, whilst also planning to double the help available for those on a social tariff.

Whilst the plan moves us closer to our ambitions for Yorkshire and will provide benefits for decades to come, it also sets us stretching performance improvements across a variety of areas.

Considerations need to be worked through over the coming weeks as to how we will deliver on these essential requirements through efficient use of our investment. We’ll be reviewing the details behind the decisions to ensure our plans are deliverable, financeable and deliver the service our customers want to see.