Pay your bill
Most popular
Direct Debit
This is the easiest way to pay your bill. Once it’s set up, you don’t have to think about it.
- Chose how often you’d like to pay.
- Choose which day you'd like to pay.
Secure
Make a card payment online
If you've got your credit or debit card handy, you can make a secure payment online.
Log in to your online account
If you make a lot of card payments or want an easier way to manage your account you should think about creating an online account.
With an online account you can:
- make payments quicker
- manage your Direct Debit
- access your bills easily
- switch to paperless.
Other ways to pay
Standing order
You can pay your bill by setting up a standing order with your bank.
These payments should be made to our Head Office Collection account.
Sort code: 57-49-55
Account number: 11111111
Reference: please enter your Customer Reference Number, without spaces, as the payment reference.
Your Customer Reference is the 15 or 16 digit number that appears on the top right of your bill or statement.
Bank transfer
You can pay your bill by bank transfer using your online banking.
These payments should be made to our Head Office Collection account.
Sort code: 57-49-55
Account number: 11111111
Reference: please enter your Customer Reference Number, without spaces, as the payment reference.
Your Customer Reference is the 15 or 16 digit number that appears on the top right of your bill or statement.
Telephone banking
You can pay your bill over the phone with telephone banking.
These payments should be made to our Head Office Collection account.
Sort code: 57-49-55
Account number: 11111111
Reference: please enter your Customer Reference Number as the payment reference.
Your Customer Reference is the 15 or 16 digit number that appears on the top right of your bill or statement.
Cheques
You can pay your bill by cheque at the bank or through the post.
Please make your cheque payable to: Yorkshire Water
On the back: write your Customer Reference Number, so we know who the payment is from.
You can find your customer reference number at the top of your last bill, letter or statement that we sent you. It begins with a 1,2,3,4 or 5 and is a long number.
Your Customer Reference is the 15 or 16 digit number that appears on the top right of your bill or statement.
How to send your cheque to us
By post: send your cheque with the payment slip to: Yorkshire Water, PO Box 52, Bradford, BD3 7YD.
At the bank: sign and date your payment slip and put it in with your payment or hand it to the cashier.
Payment card at a PayPoint or Post Office with cash or card
You can pay your bill monthly using our payment card at a PayPoint or Post Office. We'll send you a Yorkshire Water payment card which you can use to pay by cash or debit card (some places may charge a fee for using a debit card).
If you would like pay by Yorkshire Water payment card, you can switch to this payment option using our online form.
Help paying your bill
We don't want anyone to have to worry about paying their water bills, so if you're struggling, please let us know or apply for one of our schemes.
