NAVs

What to think about before you apply:

• Do you have the exact site location? You’ll need to provide this with your application.
• Do you know the average demand and peak flow rates for the site?
• Do you know if Yorkshire Water currently serves the site? If so, do you know if disconnections are planned for the site?
• Has planning permission been granted for the proposed development?
• Do you want to hire a self-lay provider (SLP) to carry out any off-site works for clean water?
• What was the previous use of the land you’re developing on? (Greenfield or brownfield?)
• If the land is brownfield, have you had a contamination assessment done?
• Are you eligible for a reduction to your infrastructure charges? Check our charges information.
• Will you be installing any water re-use systems? (E.g. rainwater, boreholes/springs or grey water?)
• Is your development project notifiable to the HSE? (If so, we’ll need a copy of your F10 Notice).

What you need to do:

• Apply for a site-served status letter using the NAV application below.
• Make sure you include your site location plan with your application submission.
• Pay the application admin fee of £62.40 (incl. VAT) and the site-served status fee of £124.80 (incl. VAT).

What we’ll do:

• Get back to you within 5 days to let you know we’ve got everything, or if we’re missing any details.
• Investigate to understand if we serve any properties within your site boundary.
• Provide you with a site-served status letter within 21 days of receiving your completed application.

What you need to do:

• Apply for a point of connection (POC) and/or point of discharge (POD) report using the NAV application below.
• Make sure you include your site location plan with your application submission.
• Pay the application admin fee of £62.40 (incl. VAT) and the relevant admin fee for your request (POC only: £166.80 incl. VAT / POD only: £165.60 incl. VAT / POC and POD: £313.20 incl. VAT).

What we’ll do:

• Get back to you within 5 days to let you know we’ve got everything, or if we’re missing any details.
• Provide you with a full POC and/or POD report within 28 days of receiving your completed application. This report is valid for 12 months from the date of issue.

Just so you know, you don’t need to apply for a POC and/or POD at this stage. However, we will need a valid POC and/or POD reference number in order to process your application for a bulk supply offer and/or bulk discharge offer (see step 3).

If you want Yorkshire Water to design and deliver any required off-site works for clean water:

What you need to do

• Apply for a bulk supply offer (section 3 of the NAV application below).
• Make sure you include all the relevant supporting documents – these are listed in the application.
• Pay the application admin fee of £62.40 (incl. VAT) and the bulk supply offer fee of £554.40 (incl. VAT).

What we’ll do:

• Get back to you within 5 days to let you know we’ve got everything, or if we’re missing any details.
• Provide you with a draft bulk supply agreement, a design and a quote for the off-site works within 28 days of receiving your completed application.

If you want an SLP to design or deliver any required off-site works for clean water:

What you need to do:

• Submit an application to self-lay water mains using the link below.
• Pay the self-lay application fee of £344.40 (incl. VAT) and the design checking fee of £189.60 (incl. VAT) if you want the SLP to design the works, or the design fee of £272.40 (incl. VAT) if you want us to design the works.
• Using your reference number from your self-lay application, apply for a bulk supply offer (section 4 of the NAV application below).

What we’ll do:

• Get back to you within 5 days to let you know we’ve got everything, or if we’re missing any details.
• Provide you with a draft bulk supply agreement within 28 days of the off-site design being agreed through your self-lay application.

For more information, take a look at our self-lay process.

If you’re not ready for the design of any off-site works yet, but you would like a draft bulk supply agreement:

What you need to do:

• Apply for a draft bulk supply agreement (section 4 of the NAV application below).
• Provide us with the reference number for the previous enquiry you made to determine the point of connection (POC) for your site.
• If you have not already determined the POC, you’ll need to apply (and pay the £166.80 fee) for a POC report and a draft bulk supply agreement together using the NAV application below.

What we’ll do:

• Get back to you within 5 days to let you know we’ve got everything, or if we’re missing any details.
• Provide you with a draft bulk supply agreement within 28 days of receiving your completed application.

What you need to do:

• Apply for a bulk discharge offer (section 5 of the NAV application below).
• Provide us with the reference number for the previous enquiry you made to determine the point of discharge (POD) for your site. This may be a NAV POD enquiry, a pre-planning sewerage enquiry or a sewer connection (S106) application.
• If you have not already determined the POD, you’ll need to apply (and pay the £165.60 fee) for a POD report and a bulk discharge offer together using the NAV application below.

What we’ll do:

• Get back to you within 5 days to let you know we’ve got everything, or if we’re missing any details.
• Provide you with a draft bulk discharge agreement within 28 days of receiving your completed application.

1. What you need to do:

Send confirmation to navcontracts.billing@yorkshirewater.co.uk that you’re happy with your draft bulk supply and/or discharge agreement.

2. What we’ll do:

Provide you with a formal bulk supply and/or discharge agreement within 28 days.

3. What you need to do:

Sign the formal agreement and return it to us.

4. What we’ll do:

Counter-sign and return the agreement within 5 days.

If Yorkshire Water is designing and delivering any required off-site works:

What you need to do:

• Pay your quote.
• Complete a mains call-off request form using the link below to book in the off-site works. There is an admin fee of £271.20 (incl. VAT) for processing this form.
• Make sure to pay your quote and book in the off-site works within the 12-month validity period otherwise you’ll need to request a re-quote based on next year’s charges.

What we’ll do:

• Process your quote payment and send you a VAT receipt within 24 hours of clearance. (Please bear in mind that it may take up to a week for a payment to clear).
• Pass your work order to our delivery team, Network Plus, who will:
• Plan in the work and set a start date that’s within 90 days of your call-off (please note: this could take longer if we find we need to close the road).
• Call you within 7 days of your call-off to confirm the start date and arrange a pre-start meeting with you.
• Come to meet you on site before the agreed start date.

If an SLP is designing or delivering any required off-site works:

What you need to do:

Please submit the following to get the works booked in:

• Your signed self-lay agreement
• Source of water confirmation form
• Payment of the quote

What we’ll do:

• Process your payment and send you a VAT receipt within 24 hours of clearance. (Please bear in mind that it may take up to a week for a payment to clear).
• Counter-sign and return a copy of the self-lay agreement, confirming the source of water delivery date, within 7 days of receiving the above.
• Provide details needed for the SLP to carry out an under-pressure connection (if relevant).
• Pass the work order to our delivery team, Network Plus, who will:
• Call you within 7 days of receiving the above to arrange a pre-start meeting with you.
• Come to meet you on site as arranged to discuss the upcoming works.

Please bear in mind that if we are installing your bulk supply meter, you are required to prepare the site for the bulk supply meter installation as per the agreed design. Please ensure that you are ready for us to install the bulk supply meter when providing the source of water. The meter must be installed before we can approve the final connection of your mains to our network.

For more information, take a look at our self-lay process.

What you need to do:

• Apply to make a connection(s) to the public sewer network using the link below.
• Make sure you include all the relevant supporting documents – these are listed in the application.
• Pay your application fee (£212 per unadopted connection or £557 per adoptable connection).

What we’ll do:

• Get back to you within 7 days to let you know we’ve got everything, or if we’re missing any details.
• Assess your application and issue an approval, or a letter explaining our objections, within 21 days.
• Assign a dedicated point of contact to support you through the connection process.

Just so you know, your drainage contractor must carry out the connection(s) according to the method and specifications set out in our approval letter.

For more information, take a look at our sewer connections process.

If Yorkshire Water is installing the bulk supply meter

What we’ll do:

• Our delivery team will provide us with the meter details and we will set up your billing account. You don’t need to take any further action.

If you are installing the bulk supply meter

What you need to do:

• Supply the meter details using the NAV bulk meter information form below and return to navcontracts.billing@yorkshirewater.co.uk

What we’ll do:

• Set up your billing account. You don’t need to take any further action.