Our education report
During AMP7 (Asset Management Period 7, covering 2020 to 2025), we delivered against a bespoke Education Performance Commitment, designed to raise understanding of the value of water and the proper use of the wastewater system.
To achieve the performance commitment, we committed to delivering 20,000 learning hours per financial year.
Over the AMP7 period, up to and including February 2025, we delivered over 110,000 hours of education against our performance commitment and over 136,000 hours across the full programme.
Our education team has reached over 146,000 individuals on matters relating to water.
During the five-year period, we were required by Ofwat to publish a report to assess the benefits resulting from the performance commitment, as far as possible based on primary evidence. This includes the relative success of different activity types and approaches, and the learning shared with other companies and stakeholders.
We are delighted to share our AMP7 story, learnings and successes.