Suppliers are required to electronically submit their invoices via their Ariba Network account. If we have made a different agreement with you, manual invoices need to be submitted as PDF only to apinvoices@yorkshirewater.co.uk ensuring you quote the purchase order and the invoice number is on the subject line of the email. Please note we can only accept invoices via one route in.
If you need training on using your SAP Ariba account, we can support you with confirming orders through to submitting invoices and credit notes, our Systems Team colleagues will be happy to help with this. Please reach out to P2PSystemsTeam@yorkshirewater.co.uk. Alternatively, please use the Supplier Information Portal which gives our suppliers all the information they need to be able to transact electronically with us.
Monthly payment terms
Payment performance April to September 2019
Service Level Agreement
We will respond to your query within 48 hours.