Charges for customers with a meter

If you have a meter, we'll base your bill on the amount of water you use. On this page you can find out what you pay for, how we calculate your bill and the standing charges you will pay.

Jumping in a puddle

What do I pay for?

Water

This is the clean water we supply to your home. We measure the amount of water that passes through your meter and use this to calculate your bill. We measure this in cubic metres and the cost of your water will be different if you live in a York Waterworks area.

Goldfish illustration

Sewerage

This covers both foul and highway drainage charges. The foul charge is for taking away and cleaning 95% of the water you've used. The highway drainage charge is for taking away and treating the water that drains from public roads and footpaths.

Illustration of a fish jumping out of a toilet

Surface water

This charge is for taking away all the rainwater that falls on your home through public sewers. If your surface water doesn’t go into a public sewer, you can apply for a rebate.

tree illustration

Standing charges

This covers the cost of billing, customer service, reading your water meter and maintaining public pipes and sewers.

Illustration of a cat lying down

Did you know?

1 cubic metre is 1000 litres, which is around 12 baths full of water or 3,334 cups of tea!

What is York Waterworks?

York Waterworks customers moved over to Yorkshire Water in 2000. When this happened, it was agreed that customers within this boundary would still receive their lower rate. You can see if you are in a York Waterworks area by comparing the charges on your bill to those on this page. If you are unsure whether you are within the boundary, you can check on our area map.

View the York Waterworks area

Washing machine

Charges for 2024-25

Water Charge per cubic metre used
Yorkshire (excluding York Waterworks) 179.57p
York Waterworks 101.72p

 

Sewerage Charge per cubic metre used
Foul charge 188.86p
Highway drainage charge* 18.91p
Total sewerage charge (foul + highway drainage) 207.77p

 

Standing charges Fixed charge per year
Water £33.81
Sewerage £13.42

 

Surface water Fixed charge per year
Surface water charge £55.96

 

*Charges apply for the 1st April 2024*

Charges for 2023-24

Charges for 2023-24

Water Charge per cubic metre used
Yorkshire (excluding York Waterworks) 160.81p
York Waterworks 91.09p

 

Sewerage Charge per cubic metre used
Foul charge 178.79p
Highway drainage charge* 17.90p
Total sewerage charge (foul + highway drainage) 196.69p

 

Standing charges Fixed charge per year
Water £32.63
Sewerage £13.87

 

Surface water Fixed charge per year
Surface water charge £54.89

 

*Charges apply for the 1st April 2023*

Charges for 2022-23

Charges for 2022-23

Water Charge per cubic metre used
Yorkshire (excluding York Waterworks) 149.07p
York Waterworks 84.44p

 

Sewerage Charge per cubic metre used
Foul charge 169.25p
Highway drainage charge* 16.94p
Total sewerage charge (foul + highway drainage) 186.19p

 

Standing charges Fixed charge per year
Water £29.37
Sewerage £10.90

 

Surface water Fixed charge per year
Surface water charge £50.25

 

Charges for 2021-22
Water Charge per cubic metre used
Yorkshire (excluding York Waterworks) 142.44p
York Waterworks 80.68p

 

Sewerage Charge per cubic metre used
Foul charge 166.09p
Highway drainage charge* 16.63p
Total sewerage charge (foul + highway drainage) 182.72p**

 

Standing charges Fixed charge per year
Water £28.32
Sewerage £10.21

 

Surface water Fixed charge per year
Surface water charge £50.61

 

*Prior to 2020-2021 the cost for highway drainage was not shown separately but was included within your sewerage rateable charge.

Charges for 2020-21
Water Charge per cubic metre used
Yorkshire (excluding York Waterworks) 138.85p
York Waterworks 78.65p

 

Sewerage Charge per cubic metre used
Foul charge 163.00p
Highway drainage charge* 16.32p
Total sewerage charge (foul + highway drainage) 179.32p**

 

Standing charges Fixed charge per year
Water £25.47
Sewerage £12.93

 

Surface water Fixed charge per year
Surface water charge £49.08

 

*Prior to 2020-2021 the cost for highway drainage was not shown separately but was included within your sewerage rateable charge.

**Charges do not add up due to roundings.

Charges for 2019-20
Water - Yorkshire (excluding York waterworks)
Standing charge per year £25.09
Volumetric charge per cubic metre used 137.75p
Water - York Waterworks
Standing charge per year £25.09
Volumetric charge per cubic metre used 78.03p
Sewerage
Standing charge per year £12.17
Volumetric charge per cubic metre used 173.18p
Surface Water Standing Charge £44.37
Charges for 2018-19
Water - Yorkshire (excluding York waterworks)
Standing charge per year £24.07
Volumetric charge per cubic metre used 134.80p
Water - York Waterworks
Standing charge per year £24.07
Volumetric charge per cubic metre used 76.36p
Sewerage
Standing charge per year £12.15
Volumetric charge per cubic metre used 167.18p
Surface Water Standing Charge £43.50

How we work out your monthly payments

If you’re a new customer, we’ll base your payments on the amount of water we expect the number of people in your home to use.

Once you’ve been with us a while, we look at the balance on your account and your last two meter readings. We use these numbers to work out what your charges will be for the next year.

We normally review your payments every 12 months, but if we see a big change in your water use, we may amend your payments sooner.

Need a little help?

Help paying your bill

We don't want anyone to have to worry about paying their water bills, so please get in touch or apply for one of our schemes.

Priority services

We want to make sure everyone is happy and safe, and we have lots of ways to help make that happen - you just need to let us know how we can help.