Leaks &
burst pipes

If you’ve got a leaking pipe, not only is it a nuisance, it could be costing you money. Find out what to do and who’s responsible for fixing it.

Ripples in water

What causes a leak?

Temperature changes

Temperature changes, both hot and cold, can cause ground movement that result in pressure points formed on the on pipework which can lead to leaks.  Find out how to protect your pipes during temperature changes

Get winter ready

Age of pipework

Some of our pipework has served us all brilliantly for years and years but, as with everything, sometimes its age catches up with it. This can mean it becomes weaker and more likely to leak.

Problems in your home

Leaks can be the result of incorrectly plumbed appliances or faulty appliances including taps, washing machines and toilets. It can also be caused by accidental damage such as gardening work, make sure you know the locations of your pipes before you start any work.

Are you a business customer?

Leaks on your property

Do you think you have a leak at your property? 

You may have noticed:

  • a decrease in water pressure
  • damp patches on the ground
  • noisy pipework.

Or we might have contacted you about high or constant water usage through your meter. 

Leaks in your property or within your property boundary are your responsibility to repair.

I think I've got a leak

House

Leaks in a public place

At Yorkshire Water, we’re usually responsible for most of the pipework outside the street boundary. 

This includes water mains, stop taps in the road or pavement and the communication pipe leading up to the boundary of your home.

Your water meter and its connections also belong to us and we’ll take care of any repairs or replacements.

Have you noticed a leak in the road or the footpath? Report a leak and find out how we fix them.

Leaks on our network

Public space