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Our most popular application forms
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We have a nice, easy guide to get you the right form.
Track your application
Enter your application case reference number to get updates.
Get in touch
Choose option 2
Monday-Friday: 8am-5pm
Weekends and bank holidays: Closed
Log into the portal to submit a general enquiry.
Write to us
You can write to us at:
Developer Services
Yorkshire Water Services Ltd
PO Box 52
Bradford
BD3 7YD
Quickest way to apply
Our most popular application forms
Not sure which application form you need?
We have a nice, easy guide to get you the right form.
Get in touch
Choose option 1
Monday-Friday: 8am-5pm
Weekends and bank holidays: Closed
Log into the portal to submit a general enquiry.
Write to us
You can write to us at:
Developer Services
Yorkshire Water Services Ltd
PO Box 52
Bradford
BD3 7YD
Track your minor sewer alteration application
Use your application case reference number to get updates.
This is only for minor sewer alteration applications, other sewerage application tracking coming soon.
Contact Network Plus
07378905623
Monday-Friday: 8am-5pm
Weekends and bank holidays: Closed
Quickest way to apply
Download our application form
You can download and print this PDF or fill it out using Adobe Acrobat Reader.
Get in touch
Choose option 1 or 2
Monday-Friday: 8am-5pm
Weekends and bank holidays: Closed
Log into the portal to submit a general enquiry.
Write to us
You can write to us at:
Developer Services
Yorkshire Water Services Ltd
PO Box 52
Bradford
BD3 7YD
Get in touch
Choose option 2
Monday-Friday: 8am-5pm
Weekends and bank holidays: Closed
Log into the portal to submit a general enquiry.
We hope you never have to make a complaint but if you do, this is our complaints procedure:
Stage 1
The first stage is to get in touch with us to let us know you’re not happy. You can call us on 0345 1 20 84 82 or email wbu.service.centre@yorkshirewater.co.uk.
We aim to get to the root of the problem at this stage and do all we can to sort out your complaint. We’ll try really hard to come up with a solution that we’re both happy with.
If we can’t deal with your complaint when you first contact us, or if we need to look into it further, we aim to reply to you within 7 working days from the date we received your complaint.
If you’re unhappy with the outcome, you can request a Stage 2 review.
Stage 2
Please let us know if you’re still not happy and a member of our team who hasn’t been involved with your case before will take another look at your complaint.
In the unlikely case that you’re not happy with the outcome of your complaint at this point, then you can request an independent review by the Consumer Council for Water (CCW).
Stage 3
If after Step 2, you’re still not happy or we haven’t sorted your complaint within 8 weeks of when you first contacted us, you can then ask for an independent review from CCW – the voice for water consumers. CCW is an independent body set up to make sure the customer’s voice is heard; they will investigate your complaint.